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business telephone systems

Scalable Communication Systems to Grow with your Business

Successful organisations are always looking for new ways to do more with less — keeping business flexible, innovative and competitive without driving up operating costs and capital expenses. Today’s consumer is different, media-savvy, expecting fast resolution through new forms of communication and interaction. 


Think email, texting, Twitter, web chat and more. They operate in both the real and virtual world, are well informed and as a consequence can be extremely demanding. To do business in this environment, organisations need a solution that empowers their staff to respond on their device of choice: laptop, mobile, office or home phone using wired, wireless or broadband connections. 


Compare our cloud-based virtual phones and on-premises PBX phone systems and see what's best for your business.

 




Get Your Phone System Quote

We'd be happy to talk to you about how our telephone system solutions can reduce cost, improve efficiency and help take your organisation forward. 




GET IN TOUCH 03335772553

admin@globalconnectuc.com

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Avaya

Completely revolutionise the way in which your business communicates internally and externally with Avaya IP Office. All users are supported with telephony, messaging, contact centre, video and unified communications across both devices and locations through the flexible Avaya platform. 

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Seamless Communications

With Avaya IP Office, communications are seamless across your network. Your team can communicate, share files and data and engage across applications, browsers and devices.

The integration of means for communicating and sharing is simple and has the potential to change the way in which your organisation works internally.

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Clear Reliable Voip

You text, chat, and use video every day, but voice is often still the centre of communications. Nothing is faster, clearer, or better at building relationships than a conversation.

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Smart Phones

The right tools make all the difference. With Avaya smart phones and multimedia devices, you can step up collaboration and productivity while you incorporate future innovation. We help you bring consumer technology to the employee desktop in a way that makes sense for your business.

Global Experience

Avaya has deployed over 130 million devices around the world to date and continue to innovate to bring you the best tools for your teams.

Innovation and Investment

Your employees bring expectations from their personal lives, so Avaya brings you consumer-style smart phones that make sense for your business. Avaya continue to invest and reinvent to help you stay on the leading edge. 

Open Ecosystem

Avaya open SIP devices support Avaya and approved third-party UC platforms to integrate with the apps that connect your business. Developers can use their Client SDK to define the user experience and create industry customization. 

Keep it Simple

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Eliminate the headaches of multiple individual apps for your staff to maintain and use with a comprehensive, easy-to-use collaboration solution.

Powerful Tools for Teams

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Put your team communications into context with all the tools you need in one place: Conferencing, chat, file sharing and task assignment.  Focus on the outcomes not the admin.

Any Device any Location

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One App does it all. Respond to a question from a teammate. Join a video call from the airport. Assign a new task on a critical project. It's a mobile world and we make keeping in touch easier. 

Avaya IP Office (pdf)

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Cloud telephone system

Horizon is a complete hosted communications service that provides businesses with an extensive range of fixed and mobile telephony capabilities via an easy-to-use web portal. Horizon takes the burden away from your IT team. Local administrators manage and configure the system according to your organisation’s needs. Employees can then manage their calls easily and effectively, thereby maximising individual productivity. Horizon offers a complete cloud communications system for your business which easily gives control of your fixed and mobile telephony.

Want to know more, contact us today

The benefits of cloud phone systems

Ideal for home and flexible working

 Perfect for homeworkers or staff on the move that need to work productively whilst out of the office. Horizon makes flexible working a reality. 

Get new features immediately

 Horizon already has a host of great features and provides a business route towards true unified communications. You get new features, upgrades and optional integrations with third-party applications as soon as they are developed and released. 

Save money, work smarter

 Save money and improve interoperability between your mobiles and your fixed telephones with extremely competitive on-net rates over our business grade network. 

Multi-site deployment – only one system to buy

 Connect multiple sites easily and cost-effectively with one system. Transfer calls to different locations seamlessly. Integrate with your company CRM and corporate directory and implement call schedules in minutes. 

Highly reliable and scalable with support wrap

 Horizon offers your business a reliable phone system that can scale easily as you grow. We provide full support including training, number porting, provisioning and 24/7 UK-based assistance giving you complete peace of mind. 

Service Quality

 Call quality, as with any communications system is clearly dependent on the underlying access available. With our Ethernet and Broadband products delivering the service to your locations you can be assured of great voice quality, underpinned by some of the most stringent SLAs in the business. 

Cost

 With only a minimal capital outlay required, Horizon is suitable for any size of business looking to improve its productivity and image. 

What CRM’s can Horizon integrate with?

 Horizon has a considerable number of integrations and a very useful TAPI driver , in fact we have so many that they need their own webpage! 

Am I able to record my calls?

 Listening to your customers can offer a valuable insight into your organisation: maximising customer service, helping with staff training and ensuring peace of mind when it comes to due diligence. Our intuitive and secure call recording solution is deeply integrated with Horizon’s cloud platform, giving direct control to you over both your telephony and your call recording solution.

Contact Us

For any questions regarding any of our solutions please give us a call we would love to hear from you.

Global Connect UC

Suite 25, Foundry House, Widnes Business Park, Foundry Lane, Widnes, WA8 8UD

03335772553

Hours

Open today

09:00 – 17:00

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